Contact
Get in touch.
We read every message and reply personally — usually within one business day.
What to email us about
Diners
Refunds, scan credits, Premium subscription, or account issues. Refund policy.
Restaurants
Menu edits, publishing help, replacing your menu, or taking a page down.
Privacy & data requests
Access, export, or deletion of your personal data. Privacy policy.
Press & partnerships
Media inquiries, integrations, or partnership proposals.
Response times
- Support: within 1 business day
- Refunds: processed within 1–3 business days after approval
- Privacy requests: within 30 days
Business details
- Product
- MenuVision AI
- Support
- support@menuvisionai.live
- Payments
- Payments are processed by Paddle.com Inc., our merchant of record. Paddle handles billing, tax, and payment support on our behalf.
Most questions are answered in our FAQ.