Refund Policy

MenuVision AI, operated by Gavin McKinney, offers a 30-day money-back guarantee on paid plans. If you are not satisfied with your purchase, you can request a full refund within 30 days of the original order date.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles refunds on our behalf. To request a refund, visit paddle.net and use the order details from your purchase receipt, or email support@menuvisionai.live and we will pass the request to Paddle.

After the 30 days

Refunds requested after the 30-day window are handled in line with Paddle's Refund Policy and applicable consumer-protection law. You can still cancel a subscription at any time to stop future billing; cancellation takes effect at the end of the current billing period.

Questions

If you have questions about a charge, a refund, or your subscription, email support@menuvisionai.live or reach us via the Contact page and we will help you.